cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom Subscription not reflecting in my Account

GDFS
Newcomer
Newcomer

I had taken a Zoom Subscription and made the relevant payment. However, the subscription is not reflecting in my account? I have been trying to connect with Zoom Support but haven't been able to. What can I do?

1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @GDFS,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.