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  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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Zoom Subscription not reflecting in my Account

GDFS
Newcomer
Newcomer

I had taken a Zoom Subscription and made the relevant payment. However, the subscription is not reflecting in my account? I have been trying to connect with Zoom Support but haven't been able to. What can I do?

1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @GDFS,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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