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Zoom Pro Plan

mjbenatar
Newcomer
Newcomer

My plan says that I have the Pro Plan. However when I schedule a meeting I only have basic plan features. My meeting ends in 40 minutes. This is really irritating because I am paying for Zoom service and I am not getting what I paid for. Getting help support help is nonexistent.

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @mjbenatar,

Welcome to the Zoom Community! We're glad to have you here.

Kindly check out this solution from @Ray_Harwood in this thread Paid for Zoom pro but still basic.

Let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?