Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!
Celebrate with us2025-04-23 09:30 PM
My plan says that I have the Pro Plan. However when I schedule a meeting I only have basic plan features. My meeting ends in 40 minutes. This is really irritating because I am paying for Zoom service and I am not getting what I paid for. Getting help support help is nonexistent.
2025-04-24 09:23 AM
Hello @mjbenatar,
Welcome to the Zoom Community! We're glad to have you here.
Kindly check out this solution from @Ray_Harwood in this thread Paid for Zoom pro but still basic.
Let us know if you need further assistance.