Zoom Pro License

[nc2]

I signed up for my Zoom Pro account today. My understanding is that I would receive a total of 9 licenses. I'm only using 1 at the moment. I went to add another user who I would like to be licensed and received a notification that this person would be a basic user because I had no additional licenses. I'm confused about how that is possible. When will my additional licenses kick in?

[nc2]

I've been on hold with sales for 40 mins now. My hope is to understand if I need to upgrade my account in order to have 9 licenses.