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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Licenses removed

uday_eon
Newcomer
Newcomer

‎2022-12-21 05:56 AM - last edited on ‎2023-04-28 02:10 PM by Community Moderator | Employee

Recently my account got deactivated and i regain the access by submitting appeal.

But after get back the account my paid licenses are gone.

What should i do now. Can't even live chat.

 

Thanks in advance.

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-12-29 09:58 AM

Hi there! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Bri
Zoom Community Team
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