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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Billing Information

florekeller
Newcomer
Newcomer

On January 6, 2024, our credit card ended – 5812 was charged USD 172.85 for a Zoom license.

We can't find the person who placed this order and ask you to help us in our search, i.e. the user's name or email address.

 

Thank you in advance for your help.

1 ACCEPTED SOLUTION

S_K
Community Champion | Employee
Community Champion | Employee

Hi @florekeller 

 

If you suspect fraudulent use of your credit card to purchase a Zoom license, please reference Reporting suspected fraud on your account

View solution in original post

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @florekeller 

 

If you suspect fraudulent use of your credit card to purchase a Zoom license, please reference Reporting suspected fraud on your account