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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

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Sebstian92
Newcomer
Newcomer

‎2023-04-18 01:32 AM

Hello, I early have an account,  username: ***********

I cant login to this account, because  the code to access is on this mail , that have been  broken. I don't have access to this email, and i cant recover it. But this zoom is paid (every month)  from my card. Please you can change email address from this account to (***********)

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-19 02:13 PM - edited ‎2023-04-19 02:13 PM

Hi @Sebstian92 ! You would need to create a support ticket using the following link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 


Bri
Zoom Community Team
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