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Why do I keep getting emails “Our records indicate that the details of your card have changed”

jtomalley
Newcomer
Newcomer

Nothing has changed. The card is the same and won’t expire for several months. I get one if these emails every 1-2 months for no reason. 

Each time I log in, check the info, find that nothing has changed.
Then I change my password for safety. 
Can someone offer some insight as to why this keeps happening?

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @jtomalley,

It sounds like you're dealing with a type of phishing attempt or automated message sent by a third-party service that may be improperly configured or misusing your details. You can report this to our Trust & Safety department.


Mark
Zoom Community Team
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