Why did the monthly subscription change from 7.5 t...

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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@medomath welcome to the Zoom Community! This forum is for questions regarding the Zoom Contact Center product. Because our community is public, we are not able to assist with billing inquiries. For assistance with your account and billing, please find options for Zoom Support here.

Virginia
Zoom Community Team
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