Which information is correct?

[saita516]

I received email from you, Maybe Because it was failed to pay at this month. but I have logged in my Zoom account that the payment status is "Already paid". which is correct information?

[Mandel]

Hi @saita516 ,

It seems that the first payment for your account failed due to an error. However, the second payment attempt (a short while later) was successful and your invoice is therefore paid. There is no action needed from your end.

Should you still need further assistance, please reach out to Billing by chat or ticket.

Cheers,

Zoom Community Team