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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

When was my Zoom account created?

Bert45
Newcomer
Newcomer

‎2023-08-31 11:06 AM - last edited on ‎2023-09-22 11:48 AM by Community Moderator | Employee

Hello

I recently bought a new PC (Windows 11). I have a couple of 'old' hard drives, one being from an earlier computer that "died". I never backed anything up, as I don't know how. I heard that it could be possible to get the information off the hard-drive and put it on the new computer. I know nothing about computers. I can send an email and print a document and scan a photo, but not much more than that. A friend of mine, who is a computer genius took the hard drives and transferred all the documents and photos onto an external hard drive. When I plugged this into my computer and tried to look at the photos with Picasa, over 5000 images went whizzing by, but I did not see the images -- they just showed what looked like the Golden Gate Bridge. So I stopped the download, as it seemed it would never end. I asked my friend about it. He said I should download Zoom, so he could talk to me and show me what to do.

When I tried to create an account, using my email address, Zoom told me I already had an account. I have no memory of creating Zoom account. So I clicked on 'Forgotten password?' and set up a new password, and I was IN! But I'd like to know how an account was set up without my knowledge. I have a bad memory, but not that bad, surely. As far as I know, I have never used Zoom before today.

I find that chatbots are useless.

Can you tell me how to find out when my account was first created ? Thanks

I have no idea which 'Board' to choose.  Why don't they explain what they mean?

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