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What to do if cancellation is not possible

ダミアン
Newcomer
Newcomer

‎2023-05-14 07:27 PM

I have an annual contract, but I am unable to sign it and am being billed for the next year.

I would like to know if there is a way to cancel and have it returned.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-05-15 05:58 PM

Welcome to the Zoom Community, @ダミアン 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website or the Z-SPAN website.
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