Webinar subscription cancellation without notice / losing current planned event | Community
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Newcomer
January 21, 2023
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Webinar subscription cancellation without notice / losing current planned event

  • January 21, 2023
  • 2 replies
  • 0 views

Hi,

I'm shocked.

I got my access to my option webinar cancelled (annual billing) without notice. Losing my past event archive and current planned event (next week).

If I re-subscribe now, will I find back all my past and current record as I it was.

Thanks for you inputs.

    Best answer by matsia84

    Hello Emmanuel,

    The same thing happened to me this past week and I am hosting a webinar this Monday which has dissappeared of course. Zoom help is slower than a slug and they do not help. Plus the fees have increased at least 200 USD..Did you find a solution? Please let me know as this is urgent! Thank you, matsia

     

    2 replies

    Newcomer
    January 22, 2023

    Hi

    matsia84Answer
    Newcomer
    February 18, 2023

    Hello Emmanuel,

    The same thing happened to me this past week and I am hosting a webinar this Monday which has dissappeared of course. Zoom help is slower than a slug and they do not help. Plus the fees have increased at least 200 USD..Did you find a solution? Please let me know as this is urgent! Thank you, matsia

     

    Newcomer
    February 20, 2023

    Hi Matsia,

    Sorry ! Sooooo slow and not really focus on your issue.

    They told me that by subscribing back, I would find my archives back. I don't event want to believe so.

    I went to the competition.