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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

WHY DOES ZOOM CHARGE ME EVERY MONTH FOR A FREE SUB?

meheretek
Newcomer
Newcomer

I'VE BEEN CHARGED FOR MONTHS AND IT SAYS I'M ON BASIC PLAN. I'VE EMAILED AND TRIED TO REACH A SUPPORT AGENT BUT IT'S BEEN IMPOSSIBLE! IDK WHAT ELSE TO DO BUT CANCEL MY CARD. 

 

HELP ME PLEASE ZOOM - THIS IS RIDICULOUS!!!!

1 REPLY 1

eaglelanded
Newcomer
Newcomer

This is happening to me too. Did you ever figure out how to cancel you subscription. Ridiculous!