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Urgent: Payment not showing on my account even after payment

kveens
Newcomer
Newcomer

‎2023-04-07 08:15 AM

Hi

Last evening, I paid for two licences but I don't see it reflecting in my accounts. My accounts are still showing basic.

I am not able to fix meetings beyond 40 minutes

Please help

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-10 01:08 PM

Hi @kveens ! Did you assign the licenses? If not, the steps are outlined here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

 

Let me know if this helps!


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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