Urgent: Payment not showing on my account even aft...

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Last evening, I paid for two licences but I don't see it reflecting in my accounts. My accounts are still showing basic.

I am not able to fix meetings beyond 40 minutes

Please help

1 REPLY 1

Hi @kveens ! Did you assign the licenses? If not, the steps are outlined here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

Let me know if this helps!

Bri
Zoom Community Team
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