Urgent: Payment not showing on my account even after payment | Community
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Newcomer
January 29, 2024
Question

Urgent: Payment not showing on my account even after payment

  • January 29, 2024
  • 1 reply
  • 0 views

My Invoice Number: INV237102704 is paid and processed.  But my account status shows payment pending.

 

I have logged off from all devices and still showing as pa

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
January 29, 2024

Hi,

 

A payment made on January 19 was rejected. Another payment was made on January 28. I see that the currency is INR. Please be sure to accept the charge so the payment will properly settle. If you have further questions about this, please reach out to Zoom Billing.