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Newcomer
AD58
Newcomer
March 27, 2024
Question

Updating a credit card

  • March 27, 2024
  • 1 reply
  • 2 views

I would gladly update my credit card, but it does not expire for another 2+ months and my bank has yet to issue a new expiration date and card.  How do I contact Zoom to let them know that if they need any payment before then, they can use the existing card info. with no problem?

    1 reply

    E
    Newcomer
    Emerald1
    Newcomer
    April 27, 2024

    I want to chime in on this.  I've gotten the "update your payment method" e-mails also, and they come way too early.  The first time I figured it was a phishing attempt and almost blocked the e-mail.  I would strongly recommend to Zoom that they change when these reminders come out to maybe 30 to 45 days before the card expires, instead of over 90 days.

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