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Update payment method - Payment expires in less than 60 days message

kcb66
Newcomer
Newcomer

‎2024-11-02 08:47 AM

I keep getting this message at the top of my zoom account page:

"Your payment card on file will expire in less than 60 days.  Please update your payment method or you will lose access to your paid features in the future."

 

My card on file does not expire for 3 years.  I re-entered the card information just in case but still getting the same message.  I see others have had a similar issue but there is not any response from Zoom Support on their threads.  

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