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2024-03-01 09:22 PM
I have received notification that monies have been debited from my company account, which I did not authorise.
This has significantly impacted our cashflow and as such, a critical provider's authorised payment may not process.
I can not find ANYWHERE, where I can contact Zoom to have this amount reimbursed IMMEDIATELY; therefore, I am left with no other option other than to post this issue in this forum.
I expect a representative to contact me with advice of the IMMEDIATE reimbursement of funds, within the next 24 hours.
2024-03-06 12:04 PM
Subscriptions are automatically renewed unless you cancel your subscription. Please refer to Zoom Support article Canceling your subscription.
I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.