cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Unable to use the billed account I signed up for

bluecat4
Newcomer
Newcomer

‎2024-06-27 04:34 AM

Hello, I have a basic account which allows me only 40 minutes. We also created an account which is billed 12.99/month, but I dont know the login and password for that billed account so I can;t use it. Also a problem is (I think) that the free account and the billed account use the same email address. So I am paying for a membership every month that I can't use. Can I transfer the billed account somehow to my existing account? Or what shall I do?

Topics:
0 Likes
0 REPLIES 0