Unable to upgrade to zoom pro, I keep getting error message, transaction declined. I am from Nigeria

[CarlaA]

Hi @MrsAde, thank you for posting to the Zoom Community! 

Please try the following initial troubleshooting steps to see if the issue persists:

1. Clear your browser’s cache and cookies: Then sign in to your Zoom account and attempt purchase.

2. Update your payment details: Zoom Payment Settings

3. Try an alternative payment method: Use a different credit card or payment option.

4. Contact your bank: Reach out to your financial institution in case the issue is on their end.

If you need further assistance after trying these steps, please let me know!