Unable to make the payment for Large meeting from India | Community
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InnovativeSport
Newcomer
October 1, 2021
Question

Unable to make the payment for Large meeting from India

  • October 1, 2021
  • 2 replies
  • 0 views

Payment is declining for purchase of large meeting for 1000 persons, how to make the payment from India as RBI issued new guidelines so card payment is declining.

    2 replies

    ZoomVA
    Community Manager
    ZoomVA
    Community Manager
    October 1, 2021

    Hi @InnovativeSport and welcome to the Zoom Community. As you brought up, on October 1st, 2021 the Reserve Bank of India (RBI) e-mandate directive will be taking effect for recurring payments using India Bank Cards. You will need to verify your card on file or pay your invoice using Zoom's PayNow link in order to keep your account in good standing. We have more information available for you in our Help Center at Frequently asked questions about India's e-mandate directive. I hope this helps!

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      Newcomer
      wilsonnn
      Newcomer
      November 24, 2022

      even the pay now link says accept e mandate

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      Newcomer
      ipsr
      Newcomer
      October 3, 2021

      same issue i am not able to add a large meeting to my existing account  in india.   i have added a credit card which has been otp authenticated on october 2

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