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Unable to login to old zoom account and change subscription

juliaashley23
Newcomer
Newcomer

‎2023-08-01 01:52 PM

Hello,

 

I recently changed emails and got rid of my old email which I am no longer receiving emails.

 

However, on my old email account I was on a Basic Pro plan for Zoom that unfortunately did not transfer to my new email. I don't know how I can transfer without needing to login to the old email (it no longer is active).

 

or could I just upgrade with my new email and not get double charged?

 

Thanks

 

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