Unable to login to old zoom account and change subscription | Community
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Newcomer
August 1, 2023
Question

Unable to login to old zoom account and change subscription

  • August 1, 2023
  • 0 replies
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Hello,

 

I recently changed emails and got rid of my old email which I am no longer receiving emails.

 

However, on my old email account I was on a Basic Pro plan for Zoom that unfortunately did not transfer to my new email. I don't know how I can transfer without needing to login to the old email (it no longer is active).

 

or could I just upgrade with my new email and not get double charged?

 

Thanks