I purchased a one-month large Zoom meeting license when what I wanted was a large meeting webinar license; I then bought a one-month large audience webinar license that expires in one week, and my event is two weeks away,
I now have two licenses I cannot use and no license when I need it.
HELP!
Hello @Mamilsa,
Please contact Zoom Billing directly with questions regarding your Zoom account. They can provide personalized assistance and address your specific concerns.
It is best if you submit a request to our Zoom Billing team for assistance. I've provided a contact link below.
The Zoom Billing Support team is dedicated to ensuring a seamless experience for all users, and they will be happy to guide you through any billing-related matters or account-specific queries you may have.
Cheers!
~S
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