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Trying to upgrade. Current location is Montenegro but credit card & mailing address is in UK. Can't complete the upgrade process because the amount they're charging me is in euros but I'm trying to pay in pounds sterling. I have gone into settings to change currency but only euros & us dollars are available to me??? I tried using a credit card which has a euro account ... no joy! I'm stuck. And frustrated. Do I want to upgrade if it's this hard?! Help!!!
I would suggest contacting Zoom Sales or Billing Support. You can try the online chat - bottom-right at https://explore.zoom.us/en/contactsales/
You could also raise your enquiry https://support.zoom.us/hc/en-us/requests/new
International payments, currency conversions, regulatory requirements, and particularly payment method authentication, can be a challenge when it comes to edge cases like this - particularly when provisioning a new account. A little extra work is sometimes required. But I am sure Zoom can get it sorted for you somehow.