Transfer the unused amount to another account

[Dzintars1]

I have different zoom accounts. There is an account that I will no longer use, but it has been paid for a year in advance. Is it possible to transfer the unused amount to another account? Payment has always been made from the same card.

[RN]

Hi @Dzintars1! I would highly suggest looking into the Knowledge Base article on Adding existing users to a paid account

If the user is the owner of a paid account, they will be able to select if they would like to receive the prorated refund for their current subscription back to their own payment method or transfer the prorated credit balance to the new account they are joining.

Note: Your Account Balance shows how much is currently owed on your account, not your prorated credit/refund amount. You will not be able to join another account if you have any outstanding invoices.

When transferring the account, I would also suggest looking into the Knowledge Base article on Transferring data to another user