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L
Newcomer
Link
Newcomer
September 28, 2021
Question

Transfer ID and password to new owner

  • September 28, 2021
  • 2 replies
  • 0 views

My account is up in 1 week.  I use it for 12 step meetings.  The 12 step group is going to buy a 1 year subscription to zoom, but also wants to use my current ID link and password.  We either want to transfer the account to the 12 step group with the same id and pass and the group will then pay for the next year.

 

Or we want to change the name of my current account which is up in 1 week, to the 12 step group, keep the id and pass, and also pay for the next year.  How should we do this?

2 replies

Rupert
Community Champion | Customer
Rupert
Community Champion | Customer
September 28, 2021

Hi @Link 

 

I believe the way to do this would be to create a new user on your account for the new owner.  Maybe some other people here will confirm my methodology:

 

Add/Create a new user in your account.

 

Make the new user the account Owner. 

 

Update the payment details, and add a new license for the new user. 

 

Transfer ownership of the Meetings and any other content to the new user.

 

Make sure the new user can see/edit everything that is needed.

 

Cancel any auto-renewal on your original license. 

 

Then have the new user/owner delete your user from the account.

 

https://support.zoom.us/hc/en-us/articles/115005686983-Changing-the-account-owner

 

https://support.zoom.us/hc/en-us/articles/115005866183-Transfer-Meetings-Webinars-and-Cloud-Recordings

 

Rupert

Bort
Employee
Bort
Employee
September 28, 2021

@Rupert is correct, but there might be a slightly easier way. 

 

Have the 12-step group create an account and subscribe to Pro. Once that is done, they can invite your user profile into their account, so that the meeting can be transferred. Depending on their account and your preference, there are 2 ways to easily transfer that meeting between you and the owner: 

  • Use schedule privilege to edit that meeting,  change who the meeting belongs to, and save. This requires at least 2 licenses to accomplish. 
  • Delete your profile and transfer all existing meetings to the new owner or other user on the new account. This would not be ideal if there are other meetings you wish to keep for personal use, but you can easily create a new personal account with that same email address after this is complete. 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    G
    Newcomer
    GreatEscape
    Newcomer
    July 17, 2024

    Hi Bort!

     

    My group is going through a similar situation.  The current account was purchased using Google Play 😕😕  We cannot upgrade!  We want to keep out Personal Meeting ID; we don not use scheduled meetings.  Is this still possible? The plan is to purchase the new account from the company via Zoom and get rid of the only one that was created by an individual via Play...  Its all about keeping the Personal Meeting ID and being able to upgrade for us....

     

    Kindest!

    Britt

    M
    Newcomer
    mk123
    Newcomer
    October 28, 2021

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