This invoice reflects a credit to the account and ...

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Hello

I have an invoice that shows as credit amount -31.95. When I click the invoice, it opens a link but doesn't give me any payment options. I tried to pay the invoice manually at https://zoom.us/paynow, but it says "This invoice reflects a credit to the account and no action is needed."

Do I need to pay this invoice or not? I don't have any active subscriptions now.

1 REPLY 1

Hi,
Im facing the same issue. Have you fixed this issue?could you please update

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!