cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

This invoice reflects a credit to the account and no action is needed.

mahad_ibnkathir
Newcomer
Newcomer

Hello

 

I have an invoice that shows as credit amount -31.95. When I click the invoice, it opens a link but doesn't give me any payment options. I tried to pay the invoice manually at https://zoom.us/paynow, but it says "This invoice reflects a credit to the account and no action is needed."

 

Do I need to pay this invoice or not? I don't have any active subscriptions now.

1 REPLY 1

itcc
Newcomer
Newcomer

Hi,
Im facing the same issue. Have you fixed this issue?could you please update