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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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MakaleaKim
Newcomer
Newcomer

‎2023-08-10 12:58 PM

Anyone have a phone number for Billing??? I can't get any help from chat

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-17 08:12 AM

Hi @MakaleaKim believe you can either get ahold of billing from calling 1.888.799.9666 ext 3 or create a ticket with our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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Zoom Community Moderator
he/him/his

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