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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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vrbees
Newcomer
Newcomer

‎2023-02-13 02:59 AM - last edited on ‎2023-05-05 11:50 AM by Community Moderator | Employee

I have just paid monthly plan. but I got message that auto pay facility has been activated successfully.. I want to canceel auto upgrade facility. Please remove it.

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-02-13 08:21 AM

Hello vrbees,

 

Thank you for reaching out to Zoom Community! Payments can be automatic or manual. Please review the information below for requirements on each.

 

Autopay: Invoices are automatically paid on their due date with the billing information on file. Autopay via credit/debit card, PayPal, and ACH Debit payments are accepted.

 

Manual Pay: Manual payment may be made via check, wire/bank transfer, EFT, or ACH. In order to pay via a manual option, you must be a direct customer with a monthly recurring rate of $250 USD or above. Please contact Sales for further assistance in modifying your payment terms.

 

If my reply helped guide you in the right direction, please click the Accept as Solution button. This helps others with the same question.

 

~S

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