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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Spam email??

EducatePlus
Newcomer
Newcomer

I received the following email from ***********. But i am not this person. Is this spam? The from email address is good I think.

 

Hi Mariya Mustan,

Your paid subscription has previously expired. You have lost access to Cloud Recordings. They will be set to be deleted from our systems in 30 days from the date of this email unless you renew your paid subscription.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @EducatePlus please know that: 

  • Account-related notifications will come from no-reply@zoom.us.
  • Support ticket emails will come from support@zoomus.zendesk.com.

Is the sender email not either the following above? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

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