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STOP THIS BILLING Please!!

tmachty
Newcomer
Newcomer

I cancelled my account and Zoom keeps billing me. I tried calling the number on the website, it's invalid. 

 

HOW CAN I STOP THIS BILLING?

4 REPLIES 4

alena_zlc
Community Champion | Employee
Community Champion | Employee

Hi @tmachty 

 

Sorry you are having this issue. Here is a link to create a support ticket with our billing team. 
https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555 

 

Good day. I  any fcancelled my Zoom account two months before renewal and I am being charged for something I did not purchase to use on an account that does not exist. Please desist from sending me any more bills as this is knowing being viewed as harassment.

Regards,

Karryl Griffin-Corbie.

Alena, im crazy about billing
why i cant talk to the human being?
why i cant cancell billing?
what i have to do to cancel my billing
if i cacelled subscription

Karryl
Newcomer
Newcomer

* I cancelled my Zoom account.