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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Right to erasure

dbrand666
Newcomer
Newcomer

‎2023-08-08 07:14 AM

Does Zoom comply with European data privacy laws? Where can I submit a data download and erasure request?

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VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-08 07:24 AM - edited ‎2023-08-08 07:24 AM

Hi @dbrand666 Our GDPR information is available at https://explore.zoom.us/en/gdpr/ . For help with GDPR-specific questions and requests, please reach out to privacy@zoom.us.


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?
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dbrand666
Newcomer
Newcomer
In response to VA

‎2023-08-08 12:57 PM

That's quite a read but I don't see instructions or a link to request data download or deletion. Just some mention that they'll work with a customers to fulfill the customer's obligation.

 

Does Zoom not consider that it has such an obligation itself?

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