Request to clarify a paid account | Community
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Newcomer
May 7, 2023
Question

Request to clarify a paid account

  • May 7, 2023
  • 1 reply
  • 0 views

Greetings

our name is mafam galil at mail ***********
Looking at my account I saw that there was a credit and two debits.
I recently extended the account for two additional months in light of expected activity. At the same time, I saw at the same time that a charge was made from an account in the amount of 149.9 dollars.
I would be happy to understand and sort out all the charges to make sure I don't pay twice.
In any case, I would like my account to be active until the end of June 2023 and no additional months will be charged.

    1 reply

    S_K
    Community Champion | Employee
    Community Champion | Employee
    May 8, 2023

    Hi @mafamgalil 

     

    I see that you submitted a Billing ticket as well. I've taken that ticket and will respond from there to avoid sharing any personal information in Zoom Community.

     

    ~SK