Regarding Subscription issues

[lavanyapatel]

we cancelled our subscription of the month septmember, and now we have to buy a new plan butits showing tht you have a due payment! 

how can i buythe new plan  

[Ray_Harwood]

Hi, @lavanyapatel. thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032