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  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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Regarding Subscription issues

lavanyapatel
Newcomer
Newcomer

‎2022-11-25 09:40 PM - last edited on ‎2023-04-28 01:38 PM by Community Moderator | Employee

we cancelled our subscription of the month septmember, and now we have to buy a new plan butits showing tht you have a due payment! 

how can i buythe new plan  

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-11-26 05:35 AM

Hi, @lavanyapatel. thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website or the Z-SPAN website.
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