Reg: Renewal of the zoom account

Dear Team,
A warm greetings for the day,
We got the zoom pro version on 23rd august 2023 and it was automatically taken for the next renewal on 23rd august 2024 and it created the invoice. But for now we are ready to take the zoom pro verison for only 1 month. I have also closed the subscription for the year but still i am not able to renew it for one month. can you kindly guide it and do the necessary as soon as possible.