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Reducing license before expiring

vincentchua88
Newcomer
Newcomer

‎2023-08-21 10:14 PM

My expiry is 6/9/2023 with 2 licenses
i want to reduce 1 license
can i reduce and renew now but the 2 licenses should work until 6/9/2023?

after 6/9/2023, it will renew to 2024 with only 1 license.

Topics:
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VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-28 08:15 AM

Hi @vincentchua88 and welcome to the Zoom Community! You are correct that you can reduce the number of licenses on your account now and it will take effect on your next invoice date. More details can be found in our support article Reducing your number of licenses. I hope this helps!


Virginia
Zoom Community Team
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