Purchased webinar for 1 months but cannot see it available in my account - help | Community
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M
Newcomer
mariasylvia
Newcomer
February 21, 2023
Question

Purchased webinar for 1 months but cannot see it available in my account - help

  • February 21, 2023
  • 1 reply
  • 0 views

Hello 

 

I have a licensed account (one year license) and just bought the webinar for one month as need to use it this month. Nonetheless, after purchasing it, cannot see it available to be used. How can I sort this out?

 

thanks

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    February 27, 2023

    Hi @mariasylvia! I would double-check to see if the license is assigned to your profile at https://zoom.us/profile > Account > License. If this is not assigned, you can look into the KB on Assigning Zoom licenses and assign the license to see if you're able to use your webinar license. 

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