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Promocode not work

CPatel
Newcomer
Newcomer

‎2022-09-11 04:12 AM - last edited on ‎2023-04-21 11:18 AM by Community Moderator | Employee

Hello,

 
I was trying to upgrade my account from Basic to Pro with Annual subscription with offered promocode however the same isn't getting considered when moving ahead with check out option. "Promotional annual total" is not considered. It only consider "Annual total after promotion" which is the same as regular annual amount. No difference of promocode. The
Let me know if I can purchase with promocode or not?
 
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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-09-15 07:59 AM - edited ‎2022-09-15 07:59 AM

Hi @CPatel! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Bri
Zoom Community Team
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