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Problemas de facturación

CSIAC
Newcomer
Newcomer

‎2023-05-01 10:18 AM

Tengo problemas con la suscripción de mi plan zoom. Se me ha cobrado la anualidad del plan pro y me sigue apareciendo el plan básico. Es todo un problema contactarme con soporte al cliente. Llevo días tratando de encontrar una solución y nada.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-08 07:43 AM

Hi @CSIAC ¿has intentado  asignar tu licencia de Zoom? ¡Déjame saber si eso ayuda! Si se hace correctamente, verá su licencia asignada a su perfil de Zoom dentro del portal web en https://zoom.us/profile en Cuenta > Licencias

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

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