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Plans: how to leave "Pro" plan and stay in "Base" -free-plan?

Fran1
Explorer
Explorer

Hello, first of all sorry for my English (I write from Italy)!

I have been paying Pro Plan until June. From July on, I've not been interested in Pro Plan any more: it is enough Base Plan for me.

My problem is that I left Pro Plan just quitting to pay.... and I keep receiving invitation to pay... I don't know how to stop receiving them, and how to "communicate" with the system my desire to stay in Base Plan.

I attach here a screenshot of my billing status.

Thank you very much in advance for any help!!

F

 

1 ACCEPTED SOLUTION

Bri
Community Moderator | Employee
Community Moderator | Employee

Ciao, @Fran1 ! This article here has the steps you should take to cancel your subscription. If this helps, please click "Accept as Solution". 

 

All the best! 😊


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

Ciao, @Fran1 ! This article here has the steps you should take to cancel your subscription. If this helps, please click "Accept as Solution". 

 

All the best! 😊


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Thank you very much!
All the best to you! 🙂

 

Bri
Community Moderator | Employee
Community Moderator | Employee

Sure thing--Glad I could help 😎


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?