Plans & Pricing Not showing up on page

Forum|Forum|1 year ago
January 7, 2025
3 replies
1 view

Can someone tell me why when I click on Pricing and Plans button up top that nothing shows up on screen? I have great WiFi.

Other

YaBoiB

Community Champion | Employee

Hello @AshleyV ,

I just want to make sure that you are going into the web client and not the Zoom Workplace app. Are you going to the address HTTP://zoom.us in your browser of choice? Is this on a phone or a computer and what operating system are you using?

YaBoiB

Community Champion | Employee

Hello @AshleyV,

You are a basic member of a pro-licensed account. Check your "Account Profile" tab on the bottom left-hand side of your account page. If you wish to upgrade to a pro license, you must ask the owner (email in the screenshot (blocked out)) or disassociate from this account and start your aaccount.