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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Plan cancellation

hwsupport
Explorer
Explorer

I have an active plan till next month 16th. I do not want to renew the plan. If I submit cancellation now(in case i forget to cancel before the next billing date),  will my current plan be active till the billing cycle ends?

1 ACCEPTED SOLUTION

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @hwsupport ,

 

If you initiate the cancellation for your account now, your current plan will stay active until your billing cycle ends on the 16th of next month. 

 

Canceling your subscription Support Articlehttps://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066687

 

 

 

 


If this helped, please remember to click on the "Accept as Solution" button below.

View solution in original post

2 REPLIES 2

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @hwsupport ,

 

If you initiate the cancellation for your account now, your current plan will stay active until your billing cycle ends on the 16th of next month. 

 

Canceling your subscription Support Articlehttps://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066687

 

 

 

 


If this helped, please remember to click on the "Accept as Solution" button below.

Thank you😊