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Newcomer
July 21, 2023
Solved

Payment without business account

  • July 21, 2023
  • 2 replies
  • 0 views

I just saw a carge of 130,42 € and 0,90€ in my personal credit card but I didn't subscribe any plan (I have a base one).

Did it ever happen? Does it can be a scam?

Best answer by S_K

Hi @Alicebr 

 

 I understand you have unauthorized charges on your credit card. I'm sorry to hear you've experienced possible fraud. To report this, please follow the instructions in the link below.

 

https://support.zoom.us/hc/en-us/articles/4409170286221-Reporting-suspected-fraud-on-your-account

 

~S

2 replies

S_K
Community Champion | Employee
S_KAnswer
Community Champion | Employee
July 21, 2023

Hi @Alicebr 

 

 I understand you have unauthorized charges on your credit card. I'm sorry to hear you've experienced possible fraud. To report this, please follow the instructions in the link below.

 

https://support.zoom.us/hc/en-us/articles/4409170286221-Reporting-suspected-fraud-on-your-account

 

~S

AlicebrAuthor
Newcomer
July 21, 2023

Just did it! Thank you very much!🙏

S_K
Community Champion | Employee
Community Champion | Employee
July 21, 2023

You're welcome, @Alicebr ! Happy to help!

Newcomer
September 3, 2023

Yes