There is no support for such questions.Payment for using my account was taken 2 times last months. I have 2 receipts from 24th of December and 27th of December when payment was taken 2 times. Any help how to return my money?
Unfortunately, the Zoom Billing team does not monitor or assist customers in the Community forum, so you will need to contact Billing directly. Try submitting a request here: https://support.zoom.us/hc/en-us/requests/new
I have had exactly the same experience after paying early at the end of March to secure a discount, and then having them take the full amount at the beginning of April. I haven't been able to get through to anyone at Zoom, either on chat or email. I will try what you 1st reply person suggested. Meanwhile I've cancelled as of next year. Still, I want my money back!
