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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Payment not being processed

SujayPuri
Newcomer
Newcomer

Hi Team,

My payment has been made, on 3rd February 2024, and I even received a confirmation email from you guys. However, now the account has been downgraded for non-payment. Kindly look into this ASAP, as my work is suffering due to this. 

Regards

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

@SujayPuri - If your issue hasn't already been resolved, I can check on it with your invoice number. See Viewing Your Zoom Invoice History