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Payment issue in India

wilsonnn
Newcomer
Newcomer

Trying to pay using debit and credit cards but it keeps on saying recurring payment is not set on all the cards. even if I click on the pay now link it still tells me to accept E-Mandate. why is zoom so worst at payments. 

 

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @wilsonnn,

 

I understand that payments are problematic, no matter where you and your vendor are located – and international payments seem to have the most troubles.

 

I’m not the expert on international billing with Zoom, but I did find this Zoom Support article which might be helpful to you:

https://support.zoom.us/hc/en-us/articles/360058552671-India-GST-ZVC-India-billing-currency-is-INR

 

If that doesn't help, please submit a support ticket to our Billing team here and they shoukf be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

 

Because this is a public forum, we do not handle specific account billing related questions here. 


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Prasad_AVSC
Newcomer
Newcomer

Yes , I agree that Zoom has the worst and complicated payment system . After several attempts , I came to know that Master cards are not accepted , while I could complete it with VISA Card .