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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Payment Cancelled

quirelco
Newcomer
Newcomer

Something went wrong. Please make sure that your billing information is updated, and pop-up blockers are disabled in your browser. If the problem continues, contact Zoom via Support ticket or at 1-(888)-799-9666 ext 3 (US customers only. Find here a list of international phone numbers).

1 REPLY 1

Mandel
Community Champion | Employee
Community Champion | Employee

Hi there,

 

Welcome to the Zoom Community!

 

If you are unable to process the payment, please try the following troubleshooting steps: 

 

1. Use a different browser.
2. Delete browser cache and cookies.
3. Deactivate any Ad-blocking software or extensions.
4. Use an Incognito window.

5. Use a different payment method.

 

If you continue to experience this issue after attempting these troubleshooting steps, please submit a ticket to our billing team.

 

Cheers,

Zoom Community Team